Contact Us

Contact Us
We're Here to Help

Have a question about your order, a product, shipping, or returns?

Our customer care team is happy to help.

Email: customer@bagvessel.com

For order-related questions, please include your order number so we can assist you more quickly.

CUSTOMER SERVICE HOURS

Monday – Friday
9:00 AM – 6:00 PM

We aim to respond to customer inquiries within 1–2 business days.

ORDER QUESTIONS

If you are contacting us about an existing order, please include:

Your order number
The email address used for your order
A brief description of your question